TPRC 2024: The 52nd Research Conference on Communications, Information and Inter

Link to paper

Abstract:
As the speeds of residential consumer Internet access services continue to increase (especially in the download direction), speed is becoming less of a barrier to satisfactory Internet service. Attention is now moving to other measures of quality for access services, including latency and its dynamic variation (jitter), and packet loss.
The objective of this paper is to present data on actual measured latency and jitter in the Internet today, based on measurements from five different measurement platforms. We have two goals for this paper. First, we relate the results to possible impact on user Quality of Experience (QoE). Second, and equally important, these comparisons let us uncover limitations and inconsistencies in the various measurement methods, and point out barriers to accurate data collection.