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Friday, September 20
 

9:00am EDT

Competitive Effects of T-Mobile/Sprint: Analysis of a "4-to-3" Merger
Friday September 20, 2024 9:00am - 9:31am EDT
Link to paper

Abstract:
Mergers in mobile markets are of keen interest to policy makers and scholars. Because carrier networks are subject to pronounced economies of scale and scope and given that communications regulators create substantial barriers to entry by limiting spectrum allocations for mobile services, wireless services generally exhibit relatively high levels of industrial concentration. Hence, antitrust authorities often struggle with the tradeoff between enhanced scale economies and enhanced market power. Between 2012 to 2016, for instance, four E.U. nations (Austria, Ireland, Germany, and Italy) consummated “4-to-3” mobile mergers while two such combinations were blocked (in Denmark and the U.K.). In the U.S., 4-to-3 transactions were blocked by regulators in 2011 and again in 2014, but a recent merger -- between the No. 3 (T-Mobile) and No. 4 (Sprint) carriers was approved in February 2020. This combination remains a subject of intense debate. We examine post-merger evidence of retail mobile subscription prices, network investment, service quality, market shares, and industry profits in the U.S. mobile communications industry. We conclude that the data are consistent with the thesis that the T-Mobile/Sprint merger produced consumer gains. This outcome is particularly interesting given that the government remedy imposed to mitigate potential anti-competitive merger effects, the creation of a new fourth network (DISH), has produced no plausible pro-competitive impact.
Discussant
PS

Paroma Sanyal

The Brattle Group
Authors
TH

Thomas Hazlett

Clemson University
RC

Robert Crandall

Technology Policy Institute
Friday September 20, 2024 9:00am - 9:31am EDT
Room NT08 WCL, 4300 Nebraska Ave, Washington, DC

10:05am EDT

Interoperability for number-independent interpersonal communications services under the DMA: More harm than good?
Friday September 20, 2024 10:05am - 10:35am EDT
Link to paper

Abstract:
The Digital Markets Act (DMA) is a cornerstone of European digital platform regulation. Gatekeepers are required to enable interoperability of their number-independent interpersonal communications services (NI-ICS), which are designated as core platform services (CPS) like e.g. messaging ser-vice WhatsApp. To this end the DMA defines a three-stage implementation of interoperability, start-ing with simple bilateral text communication with further features to follow over a period of four years (DMA, Art. 7(2)).
Using a consumer survey in Germany with 2,826 respondents, this study examines the potential effect of interoperability on consumer preferences for using specific NI-ICS. As NI-ICS are subject to network effects, demand tends to gravitate towards services with a larger user base, which has re-sulted in a highly concentrated market. Horizontal interoperability could counteract such tendencies towards concentration. However, this desired effect is highly dependent on the willingness of con-sumers to use NI-ICS in an interoperable manner, and which NI-ICS they choose to use as a result of interoperability.
There are two main findings from our consumer survey:
First, we find that almost all NI-ICS users in Germany tend to use NI-ICS (97%), which are designat-ed as CPS. WhatsApp alone is currently used by around 93% of NI-ICS users and is typically ac-cessed on a daily basis. In contrast, only 50% of NI-ICS users use an alternative (non-gatekeeper) service. Overall, alternative services are used less frequently and tend to play a subordinate role in the interpersonal communication of German users.
Second, very few NI-ICS users are opposed to interoperability, 64% consider it useful, and at each stage of implementation more than half of respondents indicate that they would use interoperability - at least in some cases – to communicate with specific contacts, via certain functions or via certain services. However, the majority of NI-ICS users that intend to adopt interoperability expect to contin-ue to use gatekeeper services to the same extent as they do now. In addition, the proportion of users who intend to use gatekeeper services to a greater extent than before the introduction of interopera-bility slightly outweighs the proportion of users who intend to use these services less. With regard to the use of alternative NI-ICS, the proportion of users who say they will use alternative NI-ICS less than before the introduction of interoperability is about twice as high as the proportion of users who intend to use these services more.
Therefore, interoperability as mandated by the DMA could lead to a reduction in the use of alternative NI-ICS by those NI-ICS users who choose to enable interoperability. It may even increase the incen-tive to use gatekeeper services, thereby contributing to the strengthening of gatekeeper ecosys-tems. Our results therefore call into question the incentive for alternative NI-ICS providers to de-mand interoperability from gatekeepers in the first place. Overall, our analysis suggests that the effect of the horizontal interoperability obligation for NI-ICS in the DMA may be contrary to the in-tended effect, or at least will not mitigate the concentration tendencies in the market for NI-ICS.
Authors
ST

Serpil Taş

WIK Wissenschaftliches Institut für Infrastruktur und Kommunikationsdienste
LW

Lukas Wiewiorra

WIK (Wissenschaftliches Institut für Infrastruktur und Kommunikationsdienste) 
AL

Andrea Liebe

WIK Wissenschaftliches Institut für Infrastruktur und Kommunikationsdienste
Discussants
PS

Paroma Sanyal

The Brattle Group
Friday September 20, 2024 10:05am - 10:35am EDT
Room NT08 WCL, 4300 Nebraska Ave, Washington, DC

11:00am EDT

Regulatory Treatment of Specialized Services
Friday September 20, 2024 11:00am - 11:31am EDT
Link to Paper

Abstract:
A widening set of applications may soon be offered by broadband providers and edge providers, including home security, smart home, video conferencing, gaming, IoT device connectivity, autonomous vehicle connectivity, industrial control, and smart factory connectivity.

Multiple policy and regulatory issues surround these specialized services. Can they be offered over the Internet or do they require special treatment? When offered by broadband providers, are these offerings evading Open Internet rules regarding application-specific discrimination or prioritization? Can third-party application providers compete on a level playing field with ISPs offering such specialized services? What is the regulatory classification of the service and/or the underlying connectivity? Are existing regulatory schemes sufficient? If not, what rules should apply?

We consider two policy objectives. First, the development of specialized services should be encouraged, or at least not impeded, by the regulatory landscape. Second, to the extent there is a tradeoff between specialized services and broadband Internet access service, the regulatory landscape should strike a balance that is in the public interest.
Under the 2015 Open Internet Order, specialized services do not reach large parts of the Internet, are not a generic platform, and/or use isolated capacity. We propose an alternative approach, based on the Computer II framework, to classify the connectivity underlying specialized services as a telecommunications service, and to require this connectivity to be offered on a nondiscriminatory basis.

Under our proposed Computer II framework, a broadband provider could offer prioritized applications such as video conferencing and gaming, providing that it offers the same prioritization to end users on a nondiscriminatory basis. A broadband provider could also offer applications bundled with connectivity, such as home security, smart home, telemetry, automobile services, and industrial applications, providing that it offers the underlying connectivity to edge providers on a nondiscriminatory basis.

For prioritized applications, end users would be offered broadband plans that include the ability to prioritize applications of their choice. An end user could prioritize an application offered by a broadband provider and/or one offered by a third-party application provider. For bundled applications, end users could choose to obtain an application such as home security that runs over their broadband service or to obtain a bundle that includes both the application and the required underlying connectivity.
Discussant
GH

Gus Hurwitz

University of Pennsylvania
Authors
avatar for Scott Jordan

Scott Jordan

University of California, Irvine
Friday September 20, 2024 11:00am - 11:31am EDT
Room NT08 WCL, 4300 Nebraska Ave, Washington, DC

11:33am EDT

Antitrust and the Internet Markets: Bork’s Deception
Friday September 20, 2024 11:33am - 12:03pm EDT
Link to paper

Abstract:
Robert Bork’s The Antitrust Paradox (1978) has been a justification for a lack of antitrust enforcement for over four decades. This paper addresses how the Bork criteria can be used today, if applied correctly, to supplement the approach to antitrust. His test asks if consumers are harmed by the pricing practices of the firm in the market in which they purchase the good or service. Even if these firms are monopolies or oligopolies in their fields with huge economic rents, if they pass this test, no action is taken against them. “Bigness is not bad.” This narrow view, inter alia, ignores two- and multisided markets (MSM) where the appearance of “no harm” is addressed to only one side of the market. The correct view is to examine all the markets impacting potential harm to consumers. It illustrates the harm which is “free” to the users, but advertisers pay dearly for the ability to micro-focus on potential consumers of their products. Facebook and Google are used as examples. This advertising cost is added to the sales price of the product, resulting in consumers being harmed by the embedded advertising costs in the products or services purchased. We argue here, using Bork’s own criterion – except to expand it to the other side of the market – that much needed antitrust action has been ignored by this narrow criterion. This analysis indicates that antitrust action is long overdue after considering two-sided markets. In addition, we argue that his “consumers’ welfare” criterion is misleading and liable to deceive, thus the deception. The Biden administration has taken a more aggressive approach to antitrust and consumer protection than previous administrations. Three antitrust suits have been filed against Alphabet (Google) and two against Meta (Facebook) in the United States. The European Community, which has been more aggressive in its pursuit of Big Tech – Alphabet (Google), Amazon, Apple, Meta (Facebook), Microsoft, etc., is considering additional rules and regulation of the sector. This paper addresses how the Bork criteria can be used today, if applied correctly, to supplement the neo-Brandeisian approach. We address the Bork Paradox in its own terms by examining the second side of the market which harms consumers indirectly by increasing the price of the products and services they purchase. Using the corrected Bork metric – both sides of the market and no producer’s surplus – the estimated loss of consumers’ welfare was $101.9 and $36.8 billion respectively from Alphabet (Google) and Meta (Facebook), respectively in 2023. The cumulative loss from 2013 to 2023 is over $888 billion
Authors
avatar for James Alleman

James Alleman

Professor Emeritus, University of Colorado-Boulder
James Alleman is Professor Emeritus at the University of Colorado – Boulder and a Senior Fellow and Director of Research at Columbia Institute of Tele-Information (CITI), Columbia Business School, Columbia University.Dr. Alleman was Visiting Professor CIMBA Italy, Paderno del Grappa... Read More →
Discussants
GH

Gus Hurwitz

University of Pennsylvania
Friday September 20, 2024 11:33am - 12:03pm EDT
Room NT08 WCL, 4300 Nebraska Ave, Washington, DC

12:05pm EDT

Media Ownership and Concentration in the United States of America 1984-2022
Friday September 20, 2024 12:05pm - 12:35pm EDT
Link to paper

Abstract:
The paper covers a 40 year history of media ownership in the United States
Authors
JB

Jason Buckweitz

Columbia University
EN

Eli Noam

Columbia University
Discussants
GH

Gus Hurwitz

University of Pennsylvania
Friday September 20, 2024 12:05pm - 12:35pm EDT
Room NT08 WCL, 4300 Nebraska Ave, Washington, DC

2:05pm EDT

Policy dimensions to commercialization strategies in NASA’s Space Communications and Navigation (SCaN) program
Friday September 20, 2024 2:05pm - 3:35pm EDT
This panel will discuss three key policy issues. Firstly, what can be learned from past government policy decisions to purchase commercial communications services? Secondly, what should NASA’s role be in different commercial models, and what might the advantages or disadvantages of various approaches be? Finally, how should NASA optimize the benefits of having a competitive market place, versus the economies of scale benefits of bulk purchasing?
 

Panelists
Friday September 20, 2024 2:05pm - 3:35pm EDT
Room NT08 WCL, 4300 Nebraska Ave, Washington, DC

4:00pm EDT

Who Pays for Internet Traffic? Navigating the Economics of ISP and Content Provider Interconnections
Friday September 20, 2024 4:00pm - 4:33pm EDT
Link to Paper

Abstract:
It is no longer clear who should pay whom and how much for interconnection between Internet Service Providers (ISPs) and content providers. Large ISPs claim that large content providers are imposing a cost on ISPs by sending large amounts of traffic to their customers. ISPs claim that it is more fair that content providers pay for this cost than consumers, because then this cost will be paid only by those consumers with high usage. In contrast, large content providers (including content delivery networks (CDNs)) claim that when they interconnect with ISPs at interconnection points (IXPs) close to consumers, they are already covering the costs of carrying traffic through the core network, and that consumers are already covering the costs of carrying traffic through the ISP's access network. These disputes between large ISPs and large content providers have recurred often during the last 10 years. When not resolved, large ISPs have often refused to increase capacity at interconnection points with large content providers and transit providers, resulting in sustained congestion which has degraded users' quality of experience.

In this paper, we examine internet interconnection policies to analyze the effects of paid peering arrangements between ISPs and content providers/transit providers using the two-sided market model. Our key findings indicate that paid peering is unlikely to result in lower consumer broadband prices. Our results also show that if a content provider or transit provider provides sufficient localization of exchanged traffic, an ISP incurs the same cost as it does when it agrees to settlement-free peering with another ISP. Our research also shows that the public interest is best served by peering prices that are lower than those likely charged by large ISPs.

Our analysis shows that settlement-free peering is warranted if a content provider or transit provider provides sufficient localization of exchanged traffic. Traffic is sufficiently localized if: (1) they interconnect at a reasonable number of interconnection points, (2) the locations of these interconnection points span the country, and (3) the proportion of traffic that is exchanged at an interconnection point that is relatively close to the end user is sufficiently high. In particular, our analysis shows that in the case of peering between an ISP and a content provider, settlement-free peering is warranted when they interconnect at a minimum of 6 interconnection points and localize at least 50% of the traffic.

Therefore, we argue that the Federal Communications Commission (FCC) should require ISPs to offer settlement-free peering arrangements to content and transit providers that agree to reasonably localize their exchanged traffic in this manner. We propose this policy recommendation as a means to serve the public interest by facilitating lower effective prices for internet data transport than market-negotiated paid peering fees. We also propose that the Commission should continue to monitor Internet traffic exchange arrangements under sections 201 and 202. In addition, however, it is now time for the Commission to determine that certain types of Internet traffic exchange arrangements are unreasonable or unreasonably discriminatory practices and would violate sections 201 or 202.
Discussant
avatar for David Reed

David Reed

University of Colorado Boulder
Authors
AN

Ali Nikkhah

University of California, Irvine
avatar for Scott Jordan

Scott Jordan

University of California, Irvine
Friday September 20, 2024 4:00pm - 4:33pm EDT
Room NT08 WCL, 4300 Nebraska Ave, Washington, DC

4:33pm EDT

Does Pricing of Internet Usage Steer Consumers or Meter Usage? Evidence from a Pricing Experiment
Friday September 20, 2024 4:33pm - 5:03pm EDT
Link to Paper

Abstract:
Regulatory agencies have expressed concerns that usage-based pricing (UBP) of internet service steers consumers from streaming video to traditional TV subscriptions. We study this issue with household-level panel data from an internet service provider’s UBP experiment, capturing the pricing strategy’s effects on internet and TV subscriptions, application-specific internet usage, and payments to the firm. UBP served largely to meter internet usage by high-demand households rather than steering them toward TV. Households’ payments increased due to usage-related overage charges and internet subscription upgrades to avoid overages. Households that avoided internet-related payments reduced their internet usage rather than adding TV subscriptions.
Authors
BM

Brian McManus

University of North Carolina at Chapel Hill
AN

Aviv Nevo

Northwestern University-Department of Economics; National Bureau of Economic Research (NBER)
ZN

Zach Nolan

University of Arizona
JW

Jonathan Williams

University of North Carolina at Chapel Hill
Discussants
avatar for David Reed

David Reed

University of Colorado Boulder
Friday September 20, 2024 4:33pm - 5:03pm EDT
Room NT08 WCL, 4300 Nebraska Ave, Washington, DC

5:05pm EDT

Moving Toward a Continuum Model for Broadband Affordability
Friday September 20, 2024 5:05pm - 5:35pm EDT
Link to paper

Abstract:
The availability of reliable, high-speed internet throughout the United States has been a focus of policymakers for decades, with the need for an expansive broadband infrastructure listed as “the great infrastructure challenge” of the 21st century by the Federal Communication Commission. Federal policy has been implemented to confront this challenge, with investments targeting unserved and underserved regions of the country totaled $50 billion from 2009 – 2017, with $44 billion also spent from 2015 - 2020. Additionally, internet service providers (ISPs) have invested hundreds of billions more in broadband infrastructure, with estimates as high as $102 billion in 2022 alone.

Despite this investment, millions of Americans still need a broadband connection at home. A big reason for this lack of connection is the cost of services. Recent attempts to assist low-income households have included the Emergency Broadband Benefit (EBB) and the Affordable Connectivity Program (ACP). Additionally, Congress allocated nearly $65 billion for broadband programs through the Infrastructure Investment and Jobs Act (IIJA) of 2021, with the majority of funding directed to the Broadband Equity, Access, and Deployment Program (BEAD). A key component outlined in the program’s notice of funding opportunity is that state broadband officials, tasked with implementing the program and distributing billions of federal dollars in new investments, must ensure that “high-quality broadband services are available to all middle-class families … at reasonable prices” for BEAD-funded projects.

However, federal guidelines have never set a benchmark for what “reasonable prices” might mean for residents in each state, and there are no established benchmarks for determining what an affordable level of broadband service would look like throughout the country. Complicating the matter is the federal government’s goal of universal broadband access by 2030, pledging to connect “every resident and small business to reliable, affordable high-speed internet” (The White House, 2023). However, as with previous telecommunications policies, the lack of a precise definition for what “affordable” means hinders achieving the goal of universal, affordable access (Crandall and Waverman, 2000). To advance assessments about affordability, this paper opens the discussion on what publicly available data would be needed related to broadband pricing that could fit within a continuum approach to broadband.
Discussant
avatar for David Reed

David Reed

University of Colorado Boulder
Authors
CH

Colby Humphrey

Officer, The Pew Charitable Trusts
EM

Elizabeth Mack

Michigan State University
avatar for John Horrigan

John Horrigan

Senior Fellow, Benton Institute for Broadband & Society
I have done extensive work on tech adoption, including barriers to adoption, as well as exploring the impacts of online connectivity. I have done this at the Pew Research Center, the FCC (National Broadband Plan), and as a consultant. I work in DC, but am a proud resident of Baltimore... Read More →
Friday September 20, 2024 5:05pm - 5:35pm EDT
Room NT08 WCL, 4300 Nebraska Ave, Washington, DC
 
Saturday, September 21
 

9:00am EDT

The BEAD Challenge Process: A Viable Route to Public Involvement in Improving Broadband Infrastructure?
Saturday September 21, 2024 9:00am - 9:31am EDT
Discussant
avatar for Amit Schejter

Amit Schejter

Ben Gurion University and Penn State University
Authors
AS

Alexis Schrubbe

University of Chicago
MT

Matthew Triano

University of Chicago
NF

Nick Feamster

University of Chicago
NM

Nicole Marwell

University of Chicago
HZ

Henna Zamurd-Butt

University of Chicago
Saturday September 21, 2024 9:00am - 9:31am EDT
Room NT08 WCL, 4300 Nebraska Ave, Washington, DC

9:33am EDT

Police Power and Utilities Law: Regulatory Conflicts Between BEAD Funding and State Preemption Statutes Restricting Municipal Broadband
Saturday September 21, 2024 9:33am - 10:03am EDT
Link to paper

Abstract:
This paper will analyze regulatory conflicts within American states that have passed laws restricting municipal or non-profit projects to build local broadband networks, and the requirements for receiving grants under the federal Broadband Equity, Access, and Deployment (BEAD) program.

This paper will conduct a state-by-state comparative policy analysis of the contradictions between anti-expansion/preemption laws and the desire of those states to partake of billions of dollars in BEAD funds. The analysis will include the strategies that lawmakers and lobbyists used when passing the restrictive statutes, and their more recent attempts to explain those contradictions in politicized ways.

Furthermore, federal interpretations of the regulatory contradictions, especially the federal government's demand for state restrictions to be waived, may evolve during 2024 as the U.S. Supreme Court reassesses federal regulatory procedures. Therefore, the paper will include the most up-to-date judicial developments, as the BEAD program may or may not be able to supersede state laws. The paper will ultimately reveal whether BEAD funding for needy communities is likely to be stalled by these regulatory conflicts.
Authors
avatar for Benjamin W. Cramer

Benjamin W. Cramer

Pennsylvania State University
Discussants
avatar for Amit Schejter

Amit Schejter

Ben Gurion University and Penn State University
Saturday September 21, 2024 9:33am - 10:03am EDT
Room NT08 WCL, 4300 Nebraska Ave, Washington, DC

10:05am EDT

WITHDRAWN - Anchor Institutions as the Nexus: The Role of Community Anchor Institutions in State BEAD and Digital Equity Strategies and Policies
Saturday September 21, 2024 10:05am - 10:35am EDT
Authors
ER

Emily Rubin

Research Fellow, University of Texas at Austin
Discussants
avatar for Amit Schejter

Amit Schejter

Ben Gurion University and Penn State University
Saturday September 21, 2024 10:05am - 10:35am EDT
Room NT08 WCL, 4300 Nebraska Ave, Washington, DC

11:00am EDT

Investigating Health Outcomes Among Recipients of the Affordable Connectivity Program
Saturday September 21, 2024 11:00am - 11:31am EDT
Link to paper

Abstract:
This paper investigates the impact of the Affordable Connectivity Program (ACP)the largest and most successful consumer broadband subsidy program in the U.S.on health outcomes. Using repeated cross-sectional survey data from the National Health Interview Survey (NHIS), four health outcomes are examined in this paper: 1) Use of telehealth services; 2) Looking up health information online; 3) Communication with doctor's office online; and 4) Retrieve test results online. A difference-indifference model is fitted to estimate the impact of ACP on telehealth use, finding no evidence. Logistic regression time fixed effects models were estimated to predict the health outcomes in ACP eligible and ineligible populations. The results indicate that ACP eligible adults have lower odds of using the internet for any of these health-related activities compared to the rest of the population. However, after controlling for demographic characteristics, no evidence of a difference in odds is seen for health information search, communicating with a medical provider, or retrieving test results. Adults with a bachelor's degree, women, those who live in a metro area, or have a higher income to poverty ratio, have higher odds of using the internet for all of these health-related activities. Increase in age, being of Hispanic origin or Black are associated with lower odds. Adults enrolled in Medicaid have higher odds for telehealth and communicating with a provider, but lower odds for health information search.
Discussant
avatar for Michael Calabrese

Michael Calabrese

Director, Open Technology Institute
Michael A. Calabrese directs the Wireless Future Program at New America, a non-profit think tank based in Washington, D.C.  As part of the New America’s Open Technology Institute, he develops and advocates policies to promote ubiquitous, fast and affordable wireless broadband connectivity... Read More →
Authors
avatar for Erezi Ogbo-Gebhardt

Erezi Ogbo-Gebhardt

Assistant Professor, North Carolina Central University
Saturday September 21, 2024 11:00am - 11:31am EDT
Room NT08 WCL, 4300 Nebraska Ave, Washington, DC

11:33am EDT

Did those most vulnerable to COVID-19 in the U.S. receive timely and accessible public health information?
Saturday September 21, 2024 11:33am - 12:10pm EDT
Link to paper

Abstract:
The literature utilizes many terms to discuss people in society who are most likely to be at a higher risk of "death, property loss, and injury".[i] These groups of people are referred to as marginalized or vulnerable populations. Historically, vulnerable populations have been disproportionately affected by disasters. Some examples of vulnerable populations include the elderly and people with disabilities.[ii] The most significant challenge at the intersection of vulnerable populations and emergency information is receiving and accessing the messaging.[iii] As a result, emergency communication to the elderly and people with disabilities may be insufficient. Given this reality, with early messaging about COVID-19 focusing on its severity for older populations and those with underlying conditions, did those most vulnerable to COVID-19 receive timely and accessible emergency messaging?
Methods. Modifying an existing measure of the effectiveness and accessibility of emergency communications, we collected data from people with disabilities and older adults about their perceptions of COVID-19 as a threat, how and when respondents first heard of COVID-19, preferences for receiving COVID-19 information, barriers experienced in accessing COVID-19 information; protective actions taken in response to the COVID-19 information received; and demographics. We reported the frequencies of all variables and used Chi-Square tests to measure the statistical significance of relationships between variables.
Results. 77% of respondents indicated they first learned about COVID-19 before March 2020, with many reporting awareness as early as January 2020. While 72% of respondents indicated that they took protective actions based on the information received. Of the respondents who indicated that they did not take protective actions, 67% did not take protective actions (such as masking or quarantining) cited inadequate information as the reason not to act. The barriers to accessing COVID-19 information were the lack of sign language interpreters or poorly placed interpreters (37%), followed by the lack of or poor quality captions (33%), inaccessible websites and digital media (17%), and too complicated information (9%). Respondents <65 years old were 1.65 times more likely to become increasingly concerned with how COVID-19 could affect them compared to their counterparts >65. Respondents >65 years old were 1.81 times more likely to have expressed that they used digital formats than those <65 years old.
Conclusion. In answering the guiding research question, results revealed that the information was timely but not consistently accessible. Making digital media accessible to people with vision disabilities, using captions and interpreters on live and recorded video, is key to ensuring inclusive public health information dissemination. It is critical to evaluate these results with a policy lens to understand the broader implications of inaccessible messaging. The FCC and the Department of Justice have published laws and regulations concerning accessible emergency information. However, as the results show, they are not always heeded. These findings lend themselves to empirically supported regulatory input to advance inclusive practices.
Authors
SL

Salimah LaForce

Georgia Institute of Technology
DB

Dara Bright

Drexel University
Discussants
avatar for Michael Calabrese

Michael Calabrese

Director, Open Technology Institute
Michael A. Calabrese directs the Wireless Future Program at New America, a non-profit think tank based in Washington, D.C.  As part of the New America’s Open Technology Institute, he develops and advocates policies to promote ubiquitous, fast and affordable wireless broadband connectivity... Read More →
Saturday September 21, 2024 11:33am - 12:10pm EDT
Room NT08 WCL, 4300 Nebraska Ave, Washington, DC

4:00pm EDT

Digital Jurors: Social Media Communal Content Moderation as Civic Participation
Saturday September 21, 2024 4:00pm - 4:31pm EDT
Link to paper

Abstract:
Public debate has long focused on the challenges and flaws of commercial content moderation, which operates as a top-down mechanism on large-scale social media platforms, utilizing algorithms and human moderators to achieve platform-centralized content moderation goals. This approach has been criticized for its potential lack of democracy and legitimacy. This paper examines a community-reliant content moderation model, the digital juror system, which involves user juries blind-voting on content moderation cases. It explores the potential of this model to address existing content moderation issues. Focusing on two major Chinese social media platforms, Douyin and Sina Weibo as sites, this study employs semi-structured interviews with 15 public jurors working for these platforms. The research investigates these digital jurors’ intentions, experiences, and how they are influenced by their communal content moderation practices. The findings reveal that the digital juror system prompts community self-moderation driven by users’ sense of civic duty, but it also, to some extent, transforms content moderation into a form of entertainment or a microtask associated with hope labor. Additionally, although the digital juror model is designed to resemble the legal jury trial system, its democratic legitimacy is limited due to the omission of important procedural elements such as deliberation.
Discussant
avatar for Marcela Gomez

Marcela Gomez

Director of Research Analytics, University of Pittsburgh
Authors
KY

Kaiyi Yu

University of Minnesota Twin Cities
Saturday September 21, 2024 4:00pm - 4:31pm EDT
Room NT08 WCL, 4300 Nebraska Ave, Washington, DC

4:33pm EDT

Reporting Image-Based Sexual Violence: Deepfakes, #ProtectTaylorSwift, and Platform Responsibility
Saturday September 21, 2024 4:33pm - 5:03pm EDT
Link to paper

Abstract:
When in early 2024 nonconsensual pornographic deepfakes of international pop superstar Taylor Swift were circulated on the social media platform X, fans quickly started to report them so that they would be taken down. They also flooded the platform and corresponding hashtags with media to drown out the deepfakes and make them harder to find. X ultimately temporarily blocked all searches for Taylor Swift. Drawing on in-depth semi-structured interviews with fans of Taylor Swift – so-called Swifties – this paper presents a case study of the incident. We discuss the case, individual reporting experiences, concerns around deepfakes, and the question of platform vs. user responsibility for addressing online harms. We provide empirical evidence on the impactful role that fans can play in platform governance when they coordinate and unleash collective online action. Outside of fandom, our findings have implications for reporting and flagging as a form of civic responsibility online.
Authors
avatar for Martin Riedl

Martin Riedl

The University of Tennessee Knoxville
Martin J. Riedl is an assistant professor in the School of Journalism and Media at the University of Tennessee, Knoxville. His research investigates platform governance and content moderation, digital journalism, and the spread of false and misleading information on social media... Read More →
AN

Ariel Newell

The University of Tennessee, Knoxville
Discussants
avatar for Marcela Gomez

Marcela Gomez

Director of Research Analytics, University of Pittsburgh
Saturday September 21, 2024 4:33pm - 5:03pm EDT
Room NT08 WCL, 4300 Nebraska Ave, Washington, DC

5:05pm EDT

Deepfaking Medical Images: Eroding Trust in Medical Diagnosis
Saturday September 21, 2024 5:05pm - 5:35pm EDT
Link to paper

Abstract:
The presence of deepfakes, highly realistic artificial media, has begun to rapidly increase with the growth of accessible tools that allow novice users to build lifelike images and videos. These can be used for training artificial intelligence (AI) models to recognize diseases when there is a shortage of images. These Generative Adversarial Nets, or GANs, utilize two neural networks that work opposingly to construct further refined and more realistic deepfake images. Although these images can be used for training AI models, they can also end up being used by attackers to corrupt images that are seen by medical professionals as real. Consequently, these forms of falsified information have begun to percolate through numerous fields and generated an increased concern in the protections that exist against the dissemination of deepfake images, and the privacy of individuals pictured. Going beyond general harassment or misinformation, these deepfakes could be used in various fields to cause new methods of harm. In particular, the medical industry has begun to consider the implications that could result from the progression of generative image technology and question the data security present in medical imaging storage technologies, commonly known as picture archiving and communication systems, or PACS. It is possible to deepfake medical images that inject or remove portions of the image and potentially alter patient diagnoses. Accordingly, the protection against the production and dissemination of deepfake images within the medical field is necessary to uphold the integrity of medical imaging. Without proper identification of diseases through medical imaging, patients may be at risk for incredibly costly misdiagnoses that may also lead to complications or even cost them their life. To inform the potential policy and legal implementations that are necessary for the medical field to combat threats of cybersecurity with regard to deepfake medical images, the objective of this research is to conduct a systematic literature review across the previously conducted work on deepfake imaging and its relationship to the field of medical images to identify areas of concern, such as PACS, in which additional policy regulations may further secure the data of patients in the medical industry and develop protections for medical institutions against the rapidly evolving threat of deepfake medical images. Even though deepfake medical images are used in positive ways to train AI driven medical diagnosis, serious harm and wasted resources are potentially caused by deepfake medical images. This research calls for policy to proactively call for reasonable measures to ensure validity of medical imaging. Moreover, this research will assess previously identified security implementations, such as digital watermarking, blockchain technology, or other solutions. Instead of waiting until harm is widespread, and trust is further eroded from medicine, this research calls for potential steps implemented by policy and legal mandates to ensure more discrete measures that allow for the protection against and identification of deepfake images in medicine.
Authors
avatar for Jack Waier

Jack Waier

Research Assistant, Quello Center/Michigan State University
Hi I'm Jack, and I recently graduated from Michigan State University with an M.A. in Media and Information. I also completed my undergraduate degree at Michigan State University, graduating with high honors with a B.S. in Human Biology. Currently, I am assisting with research in various... Read More →
RS

Ruth Shillair

Michigan State University
Discussants
avatar for Marcela Gomez

Marcela Gomez

Director of Research Analytics, University of Pittsburgh
Saturday September 21, 2024 5:05pm - 5:35pm EDT
Room NT08 WCL, 4300 Nebraska Ave, Washington, DC
 
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